Mend My iPhone
I'm interested in what ideas people have for making sure customers don't falsely claim for warranty issues.
This last couple of weeks i've had a couple of screen fails that i did question tho' for the sake of customer loyalty i replaced. After sending them off to my supplier for a refund, he not surprisingly, he returned them as 'not our stock'. I used to use the hologram stickers but after  6 months of no real obvious claims i stopped using them.

710oH-EO4eL._SL1008_.jpg 

Does anyone use UV pens or similar to mark their backlights or any other part?

I need to do something now as I wasn't expecting this to happen to me. It means a customer has had a screen done by me, then someone else and as that's failed they've called me back under warranty to repair someone else's poor quality install/screen. I'm annoyed but it's my own fault for not safeguarding myself.

So please can we have the best ideas posted here so that I use the best one to combat what is essentially fraud by a customer.

thanks in advance.


James
http://www.mendmyiphone.co.uk
Specialising in iPhone and iPad repairs.
Mobile
tel 07934 062949
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mmedic
We use something similar, but they cant be peeled off. takes 5 seconds to date and put on.  You could also just use a black marker and sign the back of the frame etc but the stickers looks more professional and cant be argued with.  how long of a warranty do you give if you dont mind me asking?
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Mend My iPhone
I give 12 month warranties as the parts I buy also have that given to me so I pass it on. I also work for iMend that specific that so I need to cover all angles. 
Where do you put your stickers. On the screen or across the cable clamp. 

Ithought of Uv for batteries and charging ports. As they are separate connectors under the same tab. 

It seems that the part itself needs to be labelled as with the screen the cable clamp has to be removed to work on the camera and the client could state work was carried out on that idenpendantly tor a screen fault. 

Need thinking about doesn't it !

appreciate your ideas tho. 
http://www.mendmyiphone.co.uk
Specialising in iPhone and iPad repairs.
Mobile
tel 07934 062949
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mmedic
its a hard call tbh, we normally just put on the actual part we replace.  If we are worried we would normally put a second label over a screw or plate that will show us if its been worked at.  You could come up against problems were you do front screen on iPhone then few months later they get front camera replaced else where (breaking your second seal) then coming back to you down the line as the screen goes faulty, but tbh id say very few parts go faulty that far down the line, as if its going to fail it will fail within the first couple of weeks, if i was you id just one sticker on the part 
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Mend My iPhone
I think you are right. Sounds the most effective option doesn't it. Thanks for repsonding. 
http://www.mendmyiphone.co.uk
Specialising in iPhone and iPad repairs.
Mobile
tel 07934 062949
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iPhone Repair Guy Tiverton
I just sign and date the backs of my screens in several places using a pencil....if it becomes faulty it can re rubbed off and the screen returned
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Steve
UV pens are a great idea too, just pen in the repair ticket number or similar 
Steve Garner | Replacebase Founder 

Need support? my team are happy to help - sales@replacebase.co.uk | 01604924700
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Keleko
We use a UV pen to write the date when we did the repair and how much warranty we gave on the part we replace.
Really like the idea of the warranty sticker to make sure another repair shop doesn't interfere with our repair.
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Mend My iPhone
Like the idea of putting the date there. As I repair in front of customers it'd pretty easy show them.
Do you get many warranty issues ? Mine have only ever been lots of screens in the old days of buying off eBay but rarely these days using proper suppliers. Pay a bit more but saves me leg work in the long run 
http://www.mendmyiphone.co.uk
Specialising in iPhone and iPad repairs.
Mobile
tel 07934 062949
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MACH Computers
I've been looking at the warranty stickers as well, even with computers. I've had a coupe of laptops come back in and it's clear to me that someone else had been poking around inside. I was looking at something small like the small stickers in the original post for mobiles etc but for computers getting tamper evident personalised warranty stickers which cover a screw or cover somewhere. Not only does it do its obvious job, but it also reminds people of where they've had their work done. 
Chris - Owner
MACH Computers Kent

W: http://www.machcomputers.co.uk
E: service@machcomputers.co.uk
T: 01622 236343
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Quin Mobile Repair
We use a combination of warranty stickers over a screw hole and a UV pen, only warranty return we have had was an iPhone 6 Plus screen when the glass came away from the bezel, but we had to politely explain to the customer glass doesn't like to bend like her iPhone does [rofl] turns out see had been keeping her phone in her tight skinny jeans pocket.
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