Andyd2020
Hi Guys, Looking for suggestion on a decent repair logging application, for phones and tablets?

What do you currently use? costs? etc

Thanks in advance

Andy [smile]
Andy - Owner
Why Not Fix Ltd

W: http://www.whynotfix.co.uk
E: andy@whynotfix.co.uk
T: 07861 707870
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Gadget Rehab
Hi Andy,

We have found that repairdesk.co is brilliant. We are happy to give you a Team Viewer demo of ours. This is our affiliate link:  https://www.repairdesk.co/en/register?upk=dc6ef78d8440d3c if you decide to go ahead using this link we both get a month free. 

Let me know if you have any questions.

Kind Regards
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EstablishedPhoneShop
I can suggest who NOT to use...

We used MRC Manager (cloud based) for over a year with minimal hiccups bar the odd bit of downtime. They then pulled the service entirely without notifying us and after a few days chasing we were told they had moved to Aptronix under a new domain. This worked for a couple of months as before with no issue. Then the same thing happened...

After some tracking down online, we found they were now NovoApp. We got in touch to ask were our data was and they asked for time to move it over. This was two months ago and they have since been ignoring emails. Imagine what would happen if your cloud-based database (with no option for a local backup) disappeared with all the information you need for warranty claims etc. We contacted the merchant who was billing us and they too had been left in the lurch by the company and were now being ignored as they were owed money.

I've since designed an Access database which has no ongoing costs, all the data is in house and I don't have to worry about disappearing Devs breaking promises
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Andyd2020
Thank you guys for the warning and suggestion of a decent application, Gadget Rehab, I am having a chat with them on Thursday, I will certainly remind them about the one month free 😉
Andy - Owner
Why Not Fix Ltd

W: http://www.whynotfix.co.uk
E: andy@whynotfix.co.uk
T: 07861 707870
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Gadget Rehab
No problem Andy

Let me know how it goes [wink]
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