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Seasider
After speaking to customer about his broken screen and home button fault on the Iphone 7, the phone was sent to Apple for repair after paying them £326.44. A couple of days later an exchange has arrived for the Iphone....So do Apple actually do repairs or do they just ship out a replacement after a visual check ?  I have left myself quite intrigued now as to what would have happened if we had gone for the £130 OOW screen repair option only and not mentioned the home button
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Jay
Seasider wrote:
After speaking to customer about his broken screen and home button fault on the Iphone 7, the phone was sent to Apple for repair after paying them £326.44. A couple of days later an exchange has arrived for the Iphone....So do Apple actually do repairs or do they just ship out a replacement after a visual check ?  I have left myself quite intrigued now as to what would have happened if we had gone for the £130 OOW screen repair option only and not mentioned the home button


so you are saying the customer has received a different iPhone, been exchanged?

I know from my customers who have made contact with Apple prior to coming to me that the price exceeds £300+ if any more faults are found with the iPhone, so appears they have sent a refurb iPhone and kept his original in exchange.

This is where Apple are making their money, his iPhone will go into their refurb of iPhone's and the cycle repeats its self.

due to the Touch ID this is where Apple have customers by the balls.
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Seasider
Jay wrote:


so you are saying the customer has received a different iPhone, been exchanged?

I know from my customers who have made contact with Apple prior to coming to me that the price exceeds £300+ if any more faults are found with the iPhone, so appears they have sent a refurb iPhone and kept his original in exchange.

This is where Apple are making their money, his iPhone will go into their refurb of iPhone's and the cycle repeats its self.

due to the Touch ID this is where Apple have customers by the balls.


Yes, received an exchange phone
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Jay
easy money for Apple
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Mend My iPhone
Hi Folks

An interesting thread. Ive done quite a few iP7 and iP7 plus repairs. I've been really really careful taking the small parts off. The ear piece assembly I take off fully - glued section from the screen - it's easier than trying to take it off and leave the earpiece mesh filter attached. 

The home button i've been so overcareful I think some customers think I don't know what i'm doing. I've had a number that don't respond to the home button, but i've tried new screens and they work. I've had one where the customer broke the button after installation and i've had to put an aftermarket button on and it doesn't recognise it as a button, never mind the iD features.

I'm disappointed that i feel like I have to tread on eggshells to do this sort of repair and as good as I am at repairs I know it's hardware that lets me down not what i am able to do and it makes me reluctant sometimes. 



In short and without waffling. Ive done the repair successfully loads of times but still panic with the home button thing and i carry lots of extra screens as sometimes swapping the screens over makes the button work on a diff phone. Just means if i get down to one screen in my stock i panic a little after i've travelled 40 minutes to do a repair knowing i may have an issue with the repair and have to call it off apologising to the customer and look like i'm incompetent. When i'm not.


My confidence lies in using reclaimed apple LCD's and not copies. I only use OEM, reclaimed and have success. The 7 series requires care and attention to detail. Just take your time and have spare screen stock and it'll work. Have faith in your ability and parts.

http://www.mendmyiphone.co.uk
Specialising in iPhone and iPad repairs.
Mobile
tel 07934 062949
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mrbell1984
I have done a couple iPhone 7 repairs both iPhone 7/7 Plus and they have worked no problem after transferring home buttons over.  Parts where from Replace Base.
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EddieRow
markmccarney wrote:
Did a iPhone 7 screen repair yesterday, went really smooth no hassle with taking off parts from original screen and still when the home button was put on replacement LCD it says touch ID/Home Button not able to work. Don't let it fool you, it says online that it will only stop working if its damaged/tampered with which really means moved at all. Had to say our customers that we can change screens but chances are home button won't work. Really puts into question how much longer Apple devices will be repairable.


Did you try the home button on another LCD?
Sometimes the flex cable that you attach the home button to can be faulty.
Try it on another LCD to rule it out. 
One thing I do is dip an earbud with isopropyl and dab it on the home button flex, leave it for a few seconds then use a bit of heat to help loosen it. 
Comes off very easily.
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markmccarney
Hi Eddie, for that repair we only had the one iPhone 7 screen in stock but it was from Replacebase and everyone since has been saying that there screens worked fine. I know your probably thinking well you must have damaged the home button but I've honestly been using the same technique in removing home buttons I have been using for years with the 5s,6,6s etc and I have never had any issues. It great to see a lot of people having some success with iPhone 7 repairs its just very daunting for myself now as working on customers handsets you want no errors.
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TaylorAnthony

Here solution for home button not working: https://www.howtoisolve.com/home-button-not-working-on-iphone/

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