Hello all,
a recent experience on an iPhone 7 the home button does respond to fingerprint authentication in apps but not to return to home screen or wake. My customer is temporarily using assistive touch function till I get and fit a replacement unit in.

I've seen other posts on this issue, are any of you guys familiar with the problem and is there an easy solution yet?


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Hi, you could try a different screen but it sounds like either there is damage to the home button flex or turtle is damaged. 

Get the home button flex under a microscope and look for any signs of damage. Hopefully you will just have to replace Turtle.
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Hi I had that before and it was the ribbon cable on the screen had a very tiny tear, it worked fine when I jigged the screen but once I selaed the phone up it did the same as your experiencing.

Good luck
Andy - Owner
Why Not Fix Ltd

T: 07861 707870
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